Recovery equipment FAQ

We curate premium at-home recovery equipment, including red-light therapy panels, cold-plunge systems, and infrared saunas.

Products ship directly from the manufacturer. OpenCocoon remains your customer-care contact and coordinates questions with the supplying brand.

Review the dimensions, then measure the installation area, doors, gates, halls, stairs, elevators, and turning clearances. Confirm product-specific power, drainage, ventilation, weather exposure, assembly space, and service access.

Installation is not included unless the product page or a written quote says so. Some setups may require a qualified electrician, plumber, contractor, or local permit.

Timing varies by brand, inventory, destination, and carrier. Smaller equipment may ship by parcel; larger plunge and sauna systems may arrive in multiple cartons or use scheduled freight. Your carrier confirmation provides the final estimate.

Inspect the packaging before signing or discarding anything. Photograph visible damage, note it on carrier paperwork when applicable, contact us immediately, and keep all packaging until inspection and testing are complete.

Eligibility depends on the manufacturer, condition, packaging, use, installation, assembly, filling, and request date. Contact us before returning anything for authorization and the correct destination.

Each product page summarizes the current manufacturer warranty. Registration, proof of purchase, setup records, maintenance, and intended residential use may affect coverage.

No. We provide product information only. Ask a qualified healthcare professional whether a recovery routine is appropriate for you.

Yes. We can compare the current light, cold, and heat-recovery systems. Send your room, routine, utilities, delivery access, and shortlist through Plan Your Room.